Returns Policy

**CHRISTMAS RETURNS** We have extended our standard return period (normally up to 30 days). Items purchased after 24/11/2020 can be returned up until 22nd January.

If you wish to return all or part of your order, you have 30 days from the date of receipt to do so.

To start the returns process, email info@newdevonarmy.co.uk. Please include your order number and details of the item(s) you wish to return.

The item(s) you wish to return, or exchange must have been purchased on the newdevonarmy.co.uk website and delivered.

To be eligible for a refund, the item(s) must be returned in its original packaging along with all labels intact. In the case of an item that has been worn, New Devon Army reserves the right to refuse the return of the order.

We do not cover the cost of returns unless the item is faulty.

If you receive a faulty or wrong item, please contact info@newdevonarmy.co.uk and follow the instructions we will give you, otherwise we will not be responsible for the return costs.

Exchanges

We offer exchanges on any item purchased within 30 days. You are responsible for the cost of returning your item but we will send out the replacement item for free. Please contact info@newdevonarmy.co.uk, including your order number and the details of the item you would like to exchange.